SHIPPING POLICY

SHIPPING POLICY

Where do you ship from? 

  • For Australian customers - Sydney, Australia. 
  • For non-Australian (international) customers - Sydney, Australia OR South Korea OR Japan. 

Order Processing Times:

  • IN-STOCK ITEMS: 5 business days 
  • PRE-ORDER ITEMS: 4 weeks from product release date, processed within 5 business days of shipment arriving in Australia.
    This processing time allows for your product to be released by our Korean suppliers > processed for shipping from Korea to Australia > processed for domestic shipping dispatch domestically within Australia.
    Please check this page for further information regarding pre-orders.
  • BACK-ORDER ITEMS: Within 4 weeks from the date of your order processed through the website/payment clearing (for orders paid via Bank Deposit).
    This processing time allows for us to purchase your item request from our suppliers in Korea > processed for shipping from Korea to Australia > processed for domestic shipping dispatch domestically within Australia.
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