Where do you ship from?
- For Australian customers - Sydney, Australia.
- For non-Australian (international) customers - Sydney, Australia OR South Korea OR Japan.
Order Processing Times:
- IN-STOCK ITEMS: 5 business days
PRE-ORDER ITEMS: 4 weeks from product release date, processed within 5 business days of shipment arriving in Australia.
This processing time allows for your product to be released by our Korean suppliers > processed for shipping from Korea to Australia > processed for domestic shipping dispatch domestically within Australia.
Please check this page for further information regarding pre-orders.
BACK-ORDER ITEMS: Within 4 weeks from the date of your order processed through the website/payment clearing (for orders paid via Bank Deposit).
This processing time allows for us to purchase your item request from our suppliers in Korea > processed for shipping from Korea to Australia > processed for domestic shipping dispatch domestically within Australia.