CAREERS

K-Pop Bazaar is a small business established in January 2021 with the mission to provide reliable and affordable K-pop goods in Australia to fans. 

We initially started out as an e-commerce online store, but with growing support we expanded to a retail store front based in Hurstville in November 2022. 

We are now looking to expand our small and passionate team of K-Pop fans in Sydney.  

[CASUAL - RETAIL ASSISTANT] 

Job Summary:

We are seeking a passionate and knowledgeable Retail Assistant to join our growing K-pop shop. As a Retail Assistant, you will be responsible for creating an engaging shopping experience for K-pop fans while driving sales and maintaining the overall operation of the store. 

Your deep understanding of K-pop, albums and merchandise, combined with exceptional attention to detail and customer service skills, will contribute to your success in this role.

Responsibilities:

  • Customer Service: Provide outstanding customer service by greeting and assisting customers in a friendly and knowledgeable manner. Answer inquiries, offer recommendations, and provide information about K-pop merchandise, artists, albums, and related products.
  • Sales and Promotion: Actively promote and sell K-pop merchandise, including albums, merchandise, posters, photocards, and accessories. Utilise your knowledge and passion for K-pop to upsell and cross-sell relevant products, maximising sales opportunities.
  • Inventory Management: Receive, unpack, and organize incoming merchandise, ensuring proper display and storage. Conduct regular inventory counts, restock shelves, and maintain accurate records of stock levels. Collaborate with management to assess inventory needs and place orders to replenish stock.
  • Visual Merchandising: Create visually appealing displays that showcase the latest K-Pop merchandise and trends. Ensure that products are attractively presented, properly priced, and appropriately labeled. Regularly update displays to maintain a fresh and engaging shopping environment.
  • Cash Handling: Operate the cash register, process payments, and provide accurate change to customers. Maintain a balanced cash drawer and follow cash handling procedures in accordance with company policies.
  • Store Maintenance: Keep the store clean, tidy, and well-organised at all times. Monitor and report any maintenance or security issues to the appropriate personnel. Assist with general store upkeep, including cleaning shelves, dusting, and organising storage areas.
  • Product Knowledge: Stay up to date with the latest trends, releases, and news within the K-pop industry. Maintain an in-depth knowledge of K-pop artists, albums, music videos, concerts, and fan merchandise to assist customers effectively.

Role Requirements:

  • Excellent interpersonal skills with a friendly and approachable demeanor. Ability to provide exceptional customer service and engage with our diverse customer base.
  • Previous experience in a retail or hospitality environment.
  • Strong organisational and time management abilities to handle multiple tasks, priortise effectively, and maintain attention to detail.
  • Team Player: Willingness to work collaboratively as part of a team and assist colleagues when needed.
  • Availability to work weekends.

If you have a passion for K-pop and want to be part of a dynamic retail environment, we invite you to apply at K-pop Bazaar.  We look forward to receiving your application!

Required Application Materials:

  • Resume / CV (PDF or Word Document) 
  • Cover Letter (Optional) 

    To apply, please fill out all the required details in our application form here.